Local Pickup (Downtown Toronto)

If you would prefer to pick up your Hydration Backpack in person, a pick up location will be provided to you via email.

Domestic Shipping (within Canada)

Items will be delivered using Regular Parcel service and can take on average 3 to 4 business days to arrive.

If you would like your item to arrive quicker, please select Xpresspost. The Xpresspost service provides delivery next day local, next day to 2 days regional, and 2 days national, between most major urban centres. Service includes on time delivery guarantee and tracking and delivery confirmation.

Delivery Zone




Major Urban Centres

next day

next day

2 days

Non-major Urban Centres

next day

2 days

3 days

Northern Regions and Remote Centres

next day

up to 5 days

up to 7 days


Shipping to U.S.A

Tracked Packet service is a reliable shipping service for small lightweight items to the USA, which includes tracking and delivery confirmation. Delivery standards are estimates of how long it will take for the mail to be delivered. These delivery standards are not guaranteed.

Shipping Service

Delivery Zone (U.S.A)

Tracked Packet USA

4-7 Business Days

Shipping to International

Items will be delivered using Regular Parcel service and can take on average 6 to 10 business days to arrive.

Small Packet is an economical shipping service for sending small and lightweight items, but Canada Post does not offer tracking and delivery confirmation for this service.


Shipping Service

Delivery Zone (International)

Small Packet International Air

6 to 10 Business Days


Please note that you are responsible for paying any required duty and brokerage fees and delays such as inclement weather, seasonality, and local customs policies that may occur are not under our control.